Frequently Asked Questions
Everything you need to know about professional-grade pest control at home.
How does the Pestie subscription work?
Pestie delivers professional-grade pesticide concentrates to your door based on your local climate and pest cycles. You simply mix the solution with water in our reusable sprayer and apply it around the perimeter of your home.
Is the solution safe for pets and children?
Yes, our products are formulated to be safe for both pets and children once the solution has completely dried. We recommend keeping them inside during application and for approximately 30-60 minutes afterward.
How often should I apply the treatment?
For maximum effectiveness, we ship your refills every three months. This quarterly schedule ensures that the protective barrier around your home remains strong as the seasons and pest behaviors change.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your results or change your mind, contact our support team within 30 days of your first delivery for a full refund.
When will my order ship?
Standard orders are processed within 1-2 business days. Once shipped, you will receive a tracking number via email, and delivery typically takes 3-5 business days depending on your location.
Can I cancel or pause my subscription?
Absolutely. You have full control over your subscription through your account dashboard. You can pause a shipment, change your frequency, or cancel at any time with no hidden fees.