Returns & Exchanges

At Pestie, we want you to feel confident in your home pest control; if you are not completely satisfied with your kit, we offer a 30-day money-back guarantee on your initial order. Please note that opened or used application bags cannot be returned for a refund due to safety and shipping regulations.

Return Process

• 1.
  Contact Support

  Email our customer success team within 30 days of receiving your order to initiate a return request and receive your authorization number.

• 2.
  Prepare Your Package

  Place the unused Pestie components back in their original packaging, ensuring the box is securely sealed for transit.

• 3.
  Ship Item Back

  Attach the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process a refund to your original payment method within 5-7 business days.